11.Hollow to floor = inches
- Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged in response to your order confirmation. As always, if there is an issue or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.Please kindly contact us for the return at first within 48 hours after receiving the item.
- The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
- We settle for offer an exchange or refund .The item must be returned in its original condition within 7-14 days to our place. Once the dress is received back. We will be happy to refund your payment. ( you must pay for theshipping back to us as well ). regret that shipping cost is non-refundable.
- What if my dress is not available?
- What if I want a dress in a color that is not listed?
- Can I see the dress in other colors?
- Why is my order still processing?
- How do I upgrade my shipping?
- Can I get a dress with extra length?